Do I need my own headphones?
Yes, your own headphones are essential. We recommend you bring a quality pair to maximise your experience. Headphones may be available for purchase in Arrowtown but this is not the responsibility of the tour producers.
Can I listen on an external phone or Bluetooth speaker?
No, please ensure your journey remains private and does not intrude on those around you. Each tour is an individual purchase. Your own headphones are essential.
Can I share access to the tour to other devices?
If you have services such as Apple Family Sharing the tour will be available on multiple devices. A headphone jack splitter would also enable paired listening.
Can I listen in a language other than English?
No, currently the tour is only available in spoken English only. Irish, Scottish and Welsh accents are prominent but clearly articulated. Good English language skills are required.
Is the tour suitable for children?
The tour has been designed with adults in mind. Older children may enjoy the tour and characterisations. Recommended for 12 plus.
I am a wheelchair user, is the tour accessible?
Arrowtown is largely wheelchair accessible with ramp access to some buildings. Buckingham Street is largely flat. The Churches Tour has more hills and gradients which may be harder to navigate.
Do I have to be in Arrowtown to enjoy the tour?
No. the tour is an auditory storytelling experience and whilst being in the presence of the buildings will enhance your experience. With historic photography included the tour can be enjoyed from any location.
Do I need to start the tour at the beginning?
It’s recommended, but the tours are not a linear story, so it can be enjoyed individually or skipped depending on your time and interest. Introduction tracks will provide important context for the rest of the tour.
What if the buildings are closed or locked?
The Arrowtown Audio Tour does not guarantee or permit entry to any buildings. Entry to shops and business is at the discretion of building owners and proprietors. If you do enter please do so respectfully.
Do I need to use my phone’s mobile data?
The tour is able to be downloaded and therefore does not require mobile streaming. Although this is possible service quality may vary. The producers do not accept any liability for mobile data charges.
Does the internal map function require GPS?
An interactive map tracks your location live as long as you are using data.
When is the best time to do the tour?
You can take the tour at any time. Those buildings and shops which are accessible will be open during normal business hours. Taking the tour at dusk or early evening can enhance the experience and make the storytelling even more evocative.